LaiLa Hotel CDMX Reforma

The location is excellent, very close to the Diana roundabout. Plenty of activities and restaurants close by. The staff was very friendly, specially the gentlemen from the valet parking.

My family (myself and my 2 children aged 12 and 15) were really comfortable at LaiLa Hotel. Our room was good size, impeccably clean (cleaned everyday), good location near to lovely restaurants and cafes. Nice to have the gym on top floor. We didn't use the restaurant as there were so many lovely local places to explore, that were easily accessible walking. Lots of staff who were really attentive when asked questions, but as there were often a large number on front desk, it could also be intimidating to ask questions.

The staff was so accommodating and they went out of their way to meet our needs. Marisol Tapia, the rooms manager was extremely supportive and helpful. It is located near all kinds of restaurants and convenience stores. Everything is within walking distance. Rooms are comfortable and all amenities are included.

What a great property!!! Right in the middle of Roma Norte. 1 minute walk to Diana and 5 minutes to the Angel. But yet it is off the main drag so it is quiet and feels comfy and homey. The hotel is spotlessly clean. Housekeeping does an amazing job. Front desk reception is fast, friendly, and there will always be someone there who speaks English and is happy to help with directions, eating recommendations, taxis, etc. The rooms are decent size. Not huge but well laid out, functional, and comfortable. Bathrooms are a bit on the small size, but if you like big showers with tons of hot water and a great shower head...LaiLa is for you. My wife and I live in Mexico and we travel all over the country. Laila is one of the best values we have seen and we will be back there again on our next trip to CDMX.

Laila is more of a boutique hotel. I liked the restaurant the most because of its glass front and outside sitting and they had fresh flowers every day. Also, It has a fantastic location.